233-E Bell Fork Rd.
Jacksonville, NC 28540
910-238-2259
fax: 888-209-9322
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FAQ's

Frequently Asked Questions


How should I dress?

You should wear loose fitting clothing so you can expose the area that we will be evaluating and treating. For example, if you have a knee problem, it is best to wear shorts. For shoulder problem, a tank top is a good choice, and for low back problems, wear a loose fitting shirt and pants, again so we can perform a thorough examination.

How long will each treatment last?

Treatments typically last 30 to 60 minutes.

Why is physical therapy a good choice?

More than half of all Americans are suffering from pain. Whether it is a recent episode or chronic, and ABC News/Stanford study revealed that pain in America is a serious problem. However, many do not even know that physical therapists are well equipped to not only treat pain but also its source.

Physical therapists are experts at treating movement and neuro-musculoskeletal disorders. Pain often accompanies a movement disorder, and physical therapists can help correct the disorder and relieve the pain.

Is Physical therapy painful?

For many patients, one of the primary objectives is pain relief. This is frequently accomplished with hands-on techniques, modalities such as ultrasound, electrical stimulation, and/or heat or cold therapy. Movement often provides pain relief as well. Your physical therapist will provide you with the appropriate exercises not only for pain relief but to recover range of motion, strength, and endurance.

In some cases, physical therapy techniques can be painful. For example recovering knew range of motion after total knee replacement or shoulder range of motion after shoulder surgery may be painful. Your physical therapist will utilize a variety of techniques to help maximize your treatment goals. It is important that you communicate the intensity, frequency, and duration of pain to your therapists. Without this information, it is difficult for the therapist to adjust your treatment plan.

Can I go directly to my physical therapist?

North Carolina along with forty- three other states has some form of direct access. This allows patients to go directly to physical therapists. In most cases, if you are not making significant improvement within 30 days, the therapist will refer you to/back to your physician.

However, your insurance may dictate your ability to use direct access. Please contact us and we will help you determine if you need to contact you physician first.

What will I have to do after physical therapy?

Some patients will need to continue with home exercises. Some may choose to continue with a gym exercise program. Others will complete their rehabilitation and return to normal daily activities. It is important that you communicate your goals to your therapist, so he/she can develop a custom program for you.

What if I don’t have insurance?

Synergy Physical Therapy & Sports Medicine offers two pain relief plans that address the need for therapy services for those without a health plan or doctor’s prescription.

These programs are available as a simple Cash-Pay (cash, check, or credit card) service. There are no hidden costs or fees, just the quality care that you can expect from Synergy. Click here for details

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